Privacy
Privacy notice
Last updated October 2026.
Who we are
SoulVoice is a meeting recording device and the service that comes with it. The Data Fiduciary responsible for your personal data under this notice is Callister Inc (“SoulVoice”, “we”, “us”).
What SoulVoice records
The SoulVoice recording device records audio only while a meeting is active. A light shows when it is listening, and a single tap mutes it.
How we use it
- To transcribe and summarize your meetings.
- To send notes to the recipients you choose.
- To power reminders and the built-in assistant for your account.
What we never do
- Sell your data.
- Use your meetings for advertising.
- Share notes with anyone you haven't chosen.
Security
Data is encrypted in transit and at rest. Access is limited to your account and the admins you authorise.
Your controls
Export or permanently delete recordings, transcripts and summaries at any time.
Website forms and sign-in
We collect only what you type into our forms (name, email, phone, and where relevant company, shipping address and your message) and, if you sign in with Google, the name and email address on your Google account. We use these only for the purpose shown next to each form: to keep you updated about the launch, to reply to your enquiry, or to process your pre-order reservation. Each form asks for your consent first. This site uses no advertising or third-party tracking scripts.
Where your data is stored
Website form data is stored on servers located in India, encrypted in transit and at rest, with access limited to the SoulVoice team members who need it.
How long we keep it
We keep your details only for as long as needed for the purpose you consented to, or until you withdraw consent or ask us to delete them, unless the law requires us to keep them longer. Pre-order details are kept until the reservation is fulfilled or cancelled.
Your rights
Under India’s Digital Personal Data Protection Act, 2023 you can:
- ask for a summary of the personal data we hold about you and how we use it;
- ask us to correct, complete, update or erase it;
- nominate another person to exercise these rights for you if you die or become unable to;
- raise a grievance with us, and, if you are not satisfied with our response, complain to the Data Protection Board of India.
Withdrawing consent
You can withdraw your consent at any time by emailing support@soulvoice.ai from the address you gave us, with the subject “Withdraw consent”. Withdrawing is as easy as giving consent. We will stop using your details and delete them, unless the law requires us to keep them. Withdrawal does not affect anything we did before you withdrew.
Children
SoulVoice is meant for adults aged 18 and over. We do not knowingly collect personal data from children.
Grievance Officer
For any question, request or complaint about your personal data, contact our Grievance Officer:
Tanish Dugar, Grievance Officer
Email: support@soulvoice.ai
Post: Tanish Dugar, Jaipur - 302015, Rajasthan, India
We aim to acknowledge requests promptly and resolve them within the time required by law.
Changes to this notice
If we change this notice in a way that matters, we will update the date above and ask for your consent again where required. Notice version: web-pn-v1.
Contact
Questions: support@soulvoice.ai